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'A must read for any aspiring executives looking to improve their professional communication skills.' Gordon Tobin, Head of Global Sales University, LinkedIn 'Insightful, practical and easy to follow. This leads the charge on how to communicate effectively.' Mairead Fleming, Managing Director, Brightwater Recruitment Specialists 'Be the best you can be in communicating effectively with your audience.

Don's book is a very good addition to the testing literature and also to the literature on quality assurance and software engineering. . [It] is likely to become a standard book for test training and a good reference book for professional testers and developers as well.

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Expert advice to help you work smarter and increase your productivity with Visual Studio. Take a detailed look into Visual Studio and learn practical techniques to help you work more efficiently. This fully revised and expanded version of Visual Studio Tips: 251 Ways to Improve Your Productivity includes a comprehensive collection of tips and shortcuts for working with the code editor, visual designers, searches, debugger, and other features in Visual Studio 2005, 2008, and 2010.

Most discussion about Web design seems to focus on the creative process, yet turning the concept into reality requires a strong set of deliverables the documentation (concept model, site maps, usability reports, and more) that serves as the primary communication tool between designers and customers. The only guide devoted to just that topic is now bigger and better.

Results. Everyone wants them, whether to sell more products, spread good ideas, or win more funding. In our busy digital world, the way to results is influencing people on the web. But how? An ad campaign won't cut it. A Twitter account doesn't guarantee it. Manipulative tricks will backfire. Instead, you need quality, compelling web content that attracts people and engages them for the long haul. Clout explains the key principles of influence and how to apply them to web content.